About DVG Systems

Local IT, real accountability.

Rooted in Thunder Bay, built for Northern Ontario business. Over 20 years helping local organizations run securely and efficiently — with a team that picks up the phone.

A DVG Systems consultant

Our Story

IT built for Northern Ontario — since 2001.

DVG Systems was founded with a straightforward belief: Northern Ontario businesses deserve the same calibre of IT support as their counterparts in Toronto or Ottawa — without the Toronto price tag.

Over two decades later, that belief hasn't changed. What started as a one-person consulting practice in Thunder Bay has grown into a full-service practice: the principal, backed by platforms that run around the clock and specialist consultants engaged per project, serving businesses, nonprofits, healthcare providers and public-sector organisations across the region.

We're not a call centre. When you reach out, you talk to someone who knows your systems, your industry, and your business. That's the advantage of working with a local partner who's invested in the same community you are.

DVG Systems at a glance

  • Founded in 2001 in Thunder Bay, Ontario
  • Over 20 years of hands-on IT experience
  • Microsoft 365 and Azure — licensed, deployed and supported
  • Lenovo Authorized Partner — hardware and support
  • Parent company of DVGVoIP (3CX telephony)
  • Serving businesses, nonprofits, healthcare, and legal
2001 Serving Northern Ontario since
1 hr To start work on a critical issue, any hour, any day
15 min To acknowledge it (our target)
Monthly Test restore of approved backups

Starting work and restore testing are commitments in our service agreement. Acknowledgement is an operational target we set ourselves and sits outside the contractual guarantee. These are not a record of past performance. See the full service levels →

What We Stand For

The principles that guide every engagement, recommendation, and support call.

Integrity

Honest assessments, transparent pricing, no upselling. We recommend what your business actually needs — nothing more, nothing less.

Accountability

We own the outcome. When something breaks, we fix it — and we tell you why it happened, so we can reduce the chance of a repeat.

Partnership

We're not a vendor — we're an extension of your team. Your goals are our goals, and we plan IT around where your business is headed.

Proactive, Not Reactive

We monitor, patch and tune to reduce how often problems reach your staff. Our job is to keep your team working — not waiting on IT.

Technology Partners

We partner with industry leaders so you get proven, business-grade technology — right-sized for your business.

Microsoft

Microsoft 365, Azure, Windows Server, Entra ID and Intune — licensed and billed through our distributor, with Microsoft support escalation on your behalf.

Lenovo

Lenovo Authorized Partner for ThinkPad, ThinkCentre, and server hardware — procurement, deployment, and warranty support.

3CX

3CX Silver Partner through our DVGVoIP division — business phone systems, SIP trunking, and SBC deployments.

Backup & recovery

Microsoft 365 mailbox backup for every supported user, and image-based server backup where your environment needs it. Approved backups get a manual test restore and report each month, so recovery is proven rather than assumed.

Meet the Team

The people behind your IT.

David Kamande

Principal Consultant, Managed Services

Over 20 years of experience in IT consulting, network engineering, and systems administration. David started DVG Systems in 2001 to bring business-grade IT support to Northern Ontario businesses, with the personal service a local firm can deliver.

Why DVG Systems

What sets us apart from the national chains and break-fix shops.

Local Presence

Based in Thunder Bay, not outsourced to a helpdesk three time zones away. We know the businesses, the infrastructure, and the challenges unique to Northern Ontario.

Published pricing

Predictable monthly pricing for monitoring, support and maintenance, with everything outside that scope published, quoted in writing and itemised on your invoice.

Security-First

Every recommendation starts with security. MFA, endpoint protection, backup verification, and compliance — built into every engagement.

Vendor Transparent

We recommend what fits your business, and we will tell you when a cheaper or simpler option is the right one.

Proactive Monitoring

Monitoring runs around the clock and raises many issues before staff report them. Patching, updates, and health checks happen on our schedule — not during your workday.

Community Investment

We support Northern Ontario nonprofits with discounted IT services, free Microsoft 365 Business Basic, and up to 75% off Business Premium. Strong communities build strong businesses.

Ready to talk IT?

Whether you're looking for a new managed IT provider or just want a second opinion on your current setup — we're here.

Get a Free Consultation (807) 700-0061
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