Privacy Policy.

Information We Collect

When you use our contact form or request a consultation, we collect your name, email address, phone number, company name, and the details of your inquiry.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule consultations, and deliver services you have requested. We do not sell or rent your personal information to third parties.

Data Storage

Form submissions are processed through Resend (email delivery) and may be stored in our CRM. Data is retained only as long as necessary to maintain our business relationship.

Third-Party Services

Our website uses Vercel for hosting and Google Analytics for anonymous usage statistics. No personally identifying information is shared with these services beyond what is standard for web hosting and analytics.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing solutions@dvgsystems.com.

AI Assistant

Our website includes an AI-powered assistant. When you use the AI assistant, your conversation is processed by Anthropic's Claude API. We do not store conversation history. Anthropic's data usage policies apply to interactions with the AI assistant. No personally identifiable information is required to use the assistant.

Contact

DVG Systems (mailing & shipping address), #279 – 1100 Memorial Avenue, Thunder Bay, ON P7B 4A3
solutions@dvgsystems.com | (807) 700-0061